Privacy Policy

Leeba Jewels

Last Updated: November 2025

At Leeba, privacy is an extension of trust. When a client chooses to share personal information with us, we treat that information with the same level of care, discretion and responsibility with which we handle every jewellery creation. This Privacy Policy explains how we collect, use, store and safeguard the information of clients and visitors who interact with Leeba online or offline.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number and billing or shipping address
  • Order information including product preferences, past purchases and consultation requests
  • Communication records such as enquiries, appointment bookings and customer support conversations
  • Website usage behaviour including pages viewed, time spent on the website and device/browser data

No financial information such as card numbers, passwords or banking credentials is stored directly by Leeba. All payments are processed securely through trusted third-party payment providers.

2. How We Use Your Information

We use collected information to ensure a personalised and seamless experience. Typical uses include:

  • Processing and fulfilling orders
  • Scheduling appointments and providing concierge-style support
  • Communicating updates regarding orders and services
  • Enhancing the browsing and shopping experience on our website
  • Improving product offerings based on client preferences and demand

We do not sell or rent personal information to any third party.

3. Information Sharing

Leeba shares personal information only when it is necessary to deliver our services, and only with trusted partners that meet the privacy and security standards we uphold. This may include:

  • Shipping and logistics partners
  • Payment gateways
  • IT and technology service providers
  • Legal or regulatory authorities if required by law

These partners are permitted to use the information solely for the purpose for which it was shared and not for their own marketing or data-collection activities.

4. Data Security

Client data is protected through secure systems, restricted access protocols and encryption standards implemented across our digital and operational environments. While no online platform can guarantee absolute security, Leeba maintains commercially reasonable measures to protect all sensitive information.

5. Cookies and Website Behaviour Data

Leeba uses cookies and similar technology to understand how clients interact with the website and to enhance browsing comfort, such as:

  • Remembering preferences and login sessions
  • Displaying relevant product recommendations
  • Improving website performance and navigation

Clients may disable cookies through browser settings, however certain website features may not perform as intended.

6. Children’s Privacy

Leeba does not knowingly collect information from anyone under the age of 18. If we learn that information was collected without verified parental consent, we will remove it from our records.

7. Data Retention

Personal information is retained only for as long as it is required to fulfill the purpose for which it was collected. Once information is no longer necessary, it is securely deleted or anonymised.

8. International Clients

For clients outside India, personal information may be transferred to and stored in jurisdictions where Leeba facilities or service providers are located. By using our website and services, you consent to such transfers. All information will remain protected in accordance with this Privacy Policy.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to the information we hold about you
  • Request for correction of inaccurate details
  • Request for deletion of your information
  • Opt-out from marketing communication

To exercise these rights, clients may contact our team using the details below.

10. Updates to This Policy

Leeba may update this Privacy Policy occasionally to reflect improvements in our services, technology or legal requirements. The latest version will always be posted on this page.

11. Contact Us

For any questions regarding this Privacy Policy or your personal information, please write to:
support@leeba.co

Our Client Care team will be pleased to assist you.