At Leeba, every piece is crafted with intention and delivered with the same level of care. From preparation to final delivery, the process is designed to feel seamless, secure, and reliable.
Because our jewellery is crafted to order or prepared specifically for each client, we maintain clear policies. This allows us to preserve authenticity, quality control and fair value for our customers.
Processing & Delivery
Each piece is made-to-order or carefully prepared before dispatch. Orders are typically processed within 3 -4 weeks.
For deliveries within India, orders are usually processed and delivered within 3 weeks. For the rest of the world, delivery timelines range between 3-4 weeks depending on the destination and customs processes.
Delivery timelines are indicative and may vary due to external factors beyond our control, including customs clearance and courier delays.
Shipping Charges
Shipping within India is complimentary by Leeba Jewels.
For international orders, shipping charges are applicable and calculated at checkout. Orders shipped outside India may also be subject to customs duties and taxes as per local regulations. These charges are the responsibility of the client.
Please note: Leeba is not responsible for delays caused by courier partners, customs authorities, or incorrect shipping details provided at the time of order.
In the event of a failed delivery due to incomplete or incorrect address information, any additional shipping or re-delivery charges will be borne by the client.
Order Tracking
A tracking link will be shared once your order is handed over to the courier. Tracking may require up to twenty-four hours to reflect movement updates depending on the carrier.
If a delivery cannot be completed due to an incorrect address or repeated unsuccessful attempts, re-delivery charges may apply.
Where is your order shipped from?
Your order will be prepared and dispatched from one of our official Leeba offices.
Each location follows our internal authentication and quality-control process before any piece leaves our hands.
India- Surat: Vaibhav Gems, Katargam, Surat 395004
Mumbai: Vaibhav Gems, DC 4142, Bharat Diamond Bourse, BKC, Bandra East, Mumbai
Dubai - 47 G, Almas Tower, JLT, Dubai
Hong Kong -1504, Heart Avenue, T S T, Kowloon, Hong Kong
Packaging & Security
Your jewellery is packed in Leeba’s signature presentation packaging, sealed for transit security and carried through trusted, insured logistics partners.
Every shipment undergoes verification at dispatch to ensure that the piece reaches you in perfect condition.
For assistance with your shipment or any order-related query, our Client Care team is available at: support@leeba.co